Name of Loyalty Program: Cool Rewards.
Eligibility: members need to be more than 18 years old, one account is allowed per member.
Enrollment: registration is currently possible at Babeth’s Feast retail stores. Mandatory information are first name, last name, zip code and valid email address. Optional information may include birthday (day and month), phone number and address. By joining the loyalty program, customers agree to receive promotional emails from Babeth’s Feast.
Earning Rewards: 1 point for 1 dollar (nearest increment); for instance, a purchase between $1.00 and $1.49 would earn one (1) Reward Point, and a purchase of between $1.50 and $1.99 would earn two (2) Reward Points. Points are not earned on discounted items, on taxes, on delivery, shipping and handling fees or gift card purchases, or transactions using Reward Points. Points also not transferable.
Loyalty cards: rewards card has no cash value and is not a coupon for a discount or a markdown on merchandise. Rewards card can only be used for future purchases.
Hurdle Rate: Each point is worth 5 cents. Points can be redeemed starting at 100 points which corresponds to a $5 discount.
Redemption: redemption of points is possible on all Babeth’s Feast products except gift card. Redemption is currently possible at Babeth’s Feast retail stores but not on the company e-commerce website.
Expiration: loyalty program accounts with no activity during 365 consecutive days will lose any accumulated points.
Maximum Redemption: there is no limit set on the amount of points one can redeem.
Lost Card: a member of the loyalty program will have to report a lost card to Babeth’s Feast by email at firstname.lastname@example.org. Members are responsible for all the transactions associated with their loyalty card. Babeth’s Feast won’t be responsible for any unauthorized redemption via their loyalty card.
Termination of Account: if a customer wishes to no longer be part of our loyalty program, he/she can inquiry via email at email@example.com.
Suspension/Termination of Membership: Babeth’s Feast reserves the right to suspend or to terminate a member’s participation in the loyalty program due to any suspected misconduct.
Termination of Rewards Program: Babeth’s Feast may suspend or terminate this agreement and revoke or limit any or all of the rights and privileges granted to members at any time without notice or liability.