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The Babeth's Feast Subscription FAQs

 

What is Babeth’s Feast?

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Babeth’s Feast has reinvented the meal with hundreds of delicious ready-made dishes and pristine produce, flash-frozen to preserve taste and nutrition at their peak. Welcome to convenience without compromise with enticing, well-balanced options that are on the table in minutes. Flavorful, fresh, fast and consistent, from soup to nuts. And, our thoughtful portions mean easy planning and less waste. It’s a hot concept in frozen food.

Who is Babeth?

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Babeth is Elisabeth, our founder. Read her story here.

Why is everything frozen?

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  • For quality: When the finest ingredients and recipes combine for great dishes, flash freezing is like nature's pause button, preserving their taste and texture.
  • For Convenience: Our dishes come in family or single servings and are ready to pop in the oven for fabulous, fuss-free meals at any time.

For more information on the benefits of frozen food, visit How Fresh Stays Fresh.

What is flash freezing?

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Flash freezing refers to the process of quickly freezing food by subjecting it to cold temperatures well below water's freezing point. This allows the water inside the foods to freeze in a very short period of time, without forming large crystals, thus avoiding damage to the structure of the food.

Do you only sell frozen products?

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The majority of our products are frozen, but we also sell a small selection of pantry items to complement what we offer in our freezers (in-store only).

How does nationwide shipping work?

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We ship your order via FedEx or UPS Ground Shipping, on the earliest possible shipping day for your location. Your order arrives in an insulated parcel with dry ice and should be unpacked and placed in a freezer by the end of the day. Please visit our shipping page for complete information and estimated times of arrival.

How does Manhattan delivery work?

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We deliver seven days a week, in two-hour time slots which you will be able to select at checkout. Same-day delivery options are available but please note that we cannot always respect the time slot chosen. Your order is delivered to your door in an insulated Babeth's Feast bag and should be unpacked and placed in a freezer directly upon receipt. Please visit our shipping page for complete information.

Can my order be prepared for in-store pickup?

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Yes. During checkout, please choose FREE In-Store Pickup, then select a store location and a pickup date. We will prepare your order and have it ready for you. 

How long can I travel with my products before they thaw?

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Our insulated bags will keep your products cold for approximately one hour. When traveling, we encourage you to store the products in your freezer as soon as possible.

How long can Babeth’s Feast products be kept in the freezer?

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Generally, frozen food keeps well in the freezer for several months to years. Please check the box for a 'best by' date.

How long can Babeth’s Feast products be kept after they are cooked or thawed?

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You may keep cooked or thawed products for 2-3 days in the refrigerator. We advise against re-freezing products after they are cooked or thawed.

Can I eat Babeth's Feast on a special diet?

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Absolutely! Please view the 'Other Details' section on product pages for ingredients and information. You can also filter your product searches by dietary preferences or shop our vegetarian, gluten-free and lactose-free sections directly. In our stores, please ask a sales associate who will be happy to help with any questions you may have.

Can you help me plan my event or party?

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Of course! Please contact us at 1-877-968-3327 or e-mail contact@babeths.com with the details of your event and any questions you may have. We will be happy to assist in the planning of your special occasion.

Where do your products come from?

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We develop many of our own recipes and use ingredients of the highest quality. Additionally, we work with the finest purveyors in each food category locally, country-wide and abroad.

Were any Babeth's Feast products recalled? Where can I find information about product recalls?

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For information about any product recalls, please click here.

Do you have exclusive offers for loyal customers?

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We regularly send out great deals to customers in our email registry. You can sign up by entering your email address in the footer of this website. Additionally, customers shopping in-store can subscribe to our Cool Rewards Loyalty Program. (not yet available online)

Do you offer discounts on large orders?

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If you are planning an order that is over $750, we invite you to e-mail contact@babeths.com or call us at 1-877-968-3327 so that we can arrange something for you!

Do you offer gift cards?

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Yes! To purchase a gift card for use on our website, please visit our gift certificates page. To purchase a gift card for use in one of our stores, please call us at 1-877-968-3327. Please note that online gift cards may not be redeemed in store and vice-versa.

Where and when was the first store opened?

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Our first store opened on the Upper East Side of Manhattan in July 2014. Please click here for location details, directions and hours of operation.

Are Babeth’s Feast products available in other retail stores?

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Additionally to our store and website, you may find a small selection of Babeth's Feast at Le District in New York City and Bon Appetit in New Jersey.

How can I contact you?

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    • Email: Please send to contact@babeths.com or fill out our contact form
    • Live chat: Simply click the box at the bottom right of your screen to start a conversation or leave a message if we're away
    • Phone: You may call our customer care line at 1-877-968-3327, Monday-Friday from 9am to 6pm EST

What is The Babeth's Feast Subscription?

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The Babeth's Feast Subscription is an exciting new way to experience regularly scheduled deliveries of our most popular main courses and side dishes, combined as complete meals-  to simply heat and enjoy in 15 minutes or less. When you sign up, you’ll be able to customize a variety of 6 or more complete meals for only $9.99 each, and your scheduled weekly or bi-weekly orders are always delivered with FREE SHIPPING. It’s easy to manage your subscription online by simply logging in to your account. If you do not have an account, one will be created for you during the subscription checkout process.

How does The Babeth's Feast Subscription work?

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Once you have signed up for The Babeth's Feast Subscription, you will have the opportunity to choose from 6 or more complete meals—perfectly paired mains and sides that have been carefully curated by our executive chef to help you plan your meals. You will also be prompted to choose billing preferences and frequency of delivery (every week or every two weeks). Once you choose a minimum of 6 complete meals, you will be ready for checkout.

How do I sign up for The Babeth's Feast Subscription?

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Click here to visit The Babeth's Feast Subscription section and follow the prompts to sign up.

What kinds of foods are available with The Babeth's Feast Subscription?

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The Babeth's Feast Subscription menu on our website includes a variety of our most popular main courses and side dishes—as always, real food, made by real chefs, in real kitchens, using all-natural ingredients, and always free from antibiotics and preservatives. If you have a questions about a dish or side, please feel free to email us at contact@babethsfeast.com or give us a call at 877-968-3327.

When and how often does my purchase arrive?

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Once you have selected a minimum of 6 complete meals (6 or more mains + 6 or more sides) from The Babeth's Feast Subscription menu, you will qualify for checkout and be prompted to choose your billing and delivery preferences by selecting weekly or bi-weekly (every two weeks). Once your Babeth's Feast Subscription order is placed, it will be ship free on the Monday start date of your choice. Orders placed on Monday cannot be shipped out same day. For more information, please visit our shipping page.

Can I purchase à la carte items to be shipped with The Babeth's Feast Subscription?

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Not at this time.

Can I purchase The Babeth's Feast Subscription as a gift for someone else?

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Absolutely. The Babeth's Feast Subscription makes a wonderful gift for any food lover! When you purchase The Babeth's Feast Subscription as a gift, you will need to provide the recipient with the account information so that they can maintain the subscription in a manner that works best for them. For assistance, please call customer service at 877-968-3327.

Can subscription orders be picked up at your store locations?

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No. At this time, The Babeth's Feast Subscription orders are shipped directly to the recipient via Ground Shipping. All Subscription Orders are delivered free of charge.

How can I edit or change my Babeth’s Feast Subscription order?

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  • Log in to your Babeth’s Feast account, and follow the prompt where it says: “View My Subscriptions.”
  • In the View My Subscriptions tab, select DELIVERIES in the upper left hand corner.
  • When you open the DELIVERIES section, view the calendar on the right hand side to view the scheduling of your Subscription deliveries.
  • Click on the highlighted green dates to skip or cancel a delivery.
  • Click the Get This Delivery Button at the bottom of the page and your order will be updated with any new changes.
  • If you need to make any further changes, please contact a customer service representative at 877-968-3327 for assistance or email us at contact@babethsfeast.com.
  • Please note that you cannot cancel, skip, or edit your first original subscription delivery order within the account portal. If a change needs to be made, please contact a customer service representative at 877-968-3327. Recurring orders can be edited up until the Saturday before the next shipment.